{
"html_url": "https://licitia.com.mx/licitacion/la-06-b00-006b00001-n-40-2025",
"canonical": "https://licitia.com.mx/licitacion/la-06-b00-006b00001-n-40-2025",
"id": "97171cf1f19e4ce995f8e846775a6bd5",
"procedure_number": "LA-06-B00-006B00001-N-40-2025",
"file_number": "E-2025-00052857",
"title": "SERVICIO DE ATENCIÓN Y SOPORTE TÉCNICO PARA USUARIOS EN MATERIA DE TECNOLOGÍAS",
"description": {
"short": null,
"detailed": "SERVICIO DE ATENCIÓN Y SOPORTE TÉCNICO PARA USUARIOS EN MATERIA DE TECNOLOGÍAS DE LA INFORMACIÓN (HELP DESK)"
},
"lifecycle": {
"section": "concluido",
"source_status": "ADJUDICADO",
"moved_at": null
},
"buyer": {
"agency": "COMISION NACIONAL BANCARIA Y DE VALORES",
"acronym": "CNBV",
"branch": "06 - HACIENDA Y CRÉDITO PÚBLICO",
"buying_unit": "DIRECCIÓN GENERAL DE PROGRAMACIÓN, PRESUPUESTO Y RECURSOS MATERIALES",
"requesting_unit": "unidad requiriente data",
"requesting_group": "DIRECCIÓN GENERAL DE PROGRAMACIÓN, PRESUPUESTO Y RECURSOS MATERIALES",
"entity": "TESORERÍA DE LA FEDERACIÓN",
"slug": "cnbv",
"unit_slug": "direccion-general-de-programacion-presupuesto-y-recursos-materiales-006b00001"
},
"classification": {
"procedure_type": "LICITACIÓN PÚBLICA",
"contracting_type": "SERVICIOS",
"publication_type": null,
"character": "NACIONAL",
"fiscal_year": 2025,
"law": "LEY DE ADQUISICIONES, ARRENDAMIENTOS Y SERVICIOS DEL SECTOR PÚBLICO",
"legal_basis_id": null,
"exception_basis": null,
"internal_control_number": "CNBV/093/25",
"supply_source_number": null
},
"schedule": {
"published_at": "2025-06-19T00:00:24.000Z",
"clarification_meeting_at": "2025-06-20T15:00:00.000Z",
"clarification_questions_deadline_at": "2025-06-19T15:00:00.000Z",
"clarification_responses_deadline_at": null,
"bid_opening_at": "2025-06-30T16:00:00.000Z",
"award_at": "2025-07-02T19:00:00.000Z",
"estimated_contract_at": "2025-07-03T06:00:00.000Z",
"site_visit_at": null,
"estimated_work_start_at": null
},
"estimated_value": {
"minimum": "13670209.78",
"maximum": "13670209.78",
"currency": "MXN",
"updated_at": "2026-03-10T06:45:40.222Z"
},
"lots": [
{
"number": "1",
"name": "PARTIDA SOLA",
"description": "PARTIDA SOLA",
"requirement_group_id": "1",
"items": [
{
"number": "1",
"cucop_code": "33301-0001",
"specific_item_code": "33301",
"cucop_description": "SERVICIOS DE INFORMÁTICA",
"description": "SERVICIO DE ATENCIÓN Y SOPORTE TÉCNICO PARA LA OPERACIÓN DE LA MESA DE AYUDA",
"requested_quantity": "1",
"minimum_quantity": "1",
"maximum_quantity": "1",
"unit": "SERVICIO",
"minimum_amount": null,
"maximum_amount": null
}
]
}
],
"awards": [
{
"id": "C-2025-00068167",
"internal_reference": "CNBV/093/25",
"title": "SERVICIO DE ATENCIÓN Y SOPORTE TÉCNICO PARA USUARIOS EN MATERIA DE TECNOLOGÍAS",
"status": "PUBLICADO",
"contractor": {
"name": "BUSSINES & PROCESS IMPROVEMENT INSTITUTE SC",
"normalized_name": "BUSSINES Y PROCESS IMPROVEMENT INSTITUTE",
"rfc_type": null,
"slug": "bussines-y-process-improvement-institute"
},
"contract_period": {
"published_at": "2025-07-04T19:37:32.000Z",
"starts_at": "2025-07-03T06:00:00.000Z",
"ends_at": "2025-12-31T06:00:00.000Z"
},
"value": {
"subtotal": "11784663.6",
"tax": "1885546.18",
"total": "13670209.78",
"maximum_subtotal": "0",
"maximum_total": "0",
"currency": "MXN"
},
"open_contract_type": null,
"quantity": null,
"exercised_quantity": null,
"participants": [],
"line_items": [
{
"number": "0",
"cucop_code": "33301-0001",
"description": "SERVICIO DE ATENCIÓN Y SOPORTE TÉCNICO PARA LA OPERACIÓN DE LA MESA DE AYUDA",
"unit": "SERVICIO",
"requested_quantity": "1",
"awarded_quantity": null,
"unit_price": "11784663.6",
"subtotal": "11784663.6",
"tax": "1885546.18",
"other_taxes": null,
"total": "13670209.78"
}
]
}
],
"documents": [
{
"id": null,
"annex_number": 1,
"document_type": null,
"description": "CONVOCATORIA",
"filename": "CONVO HELP DESK.pdf",
"availability": "available",
"size_bytes": "16858789",
"mime_type": "application/pdf",
"sha256": null,
"uploaded_at": "2025-12-09T09:47:41.964Z",
"updated_at": "2026-07-25T07:51:07.862Z"
},
{
"id": null,
"annex_number": 2,
"document_type": null,
"description": "ANEXO TÉCNICO",
"filename": "ANEX TEC FINAL.pdf",
"availability": "available",
"size_bytes": "4049155",
"mime_type": "application/pdf",
"sha256": null,
"uploaded_at": "2025-12-09T09:47:46.297Z",
"updated_at": "2026-07-25T07:51:07.862Z"
},
{
"id": null,
"annex_number": 3,
"document_type": null,
"description": "MODELO DE CONTRATO",
"filename": "MOD CONTRATO.pdf",
"availability": "available",
"size_bytes": "4015027",
"mime_type": "application/pdf",
"sha256": null,
"uploaded_at": "2025-12-09T09:47:52.541Z",
"updated_at": "2026-07-25T07:51:07.862Z"
},
{
"id": null,
"annex_number": 4,
"document_type": null,
"description": "CONVOCATORIA EDITABLE",
"filename": "CONV EDIT 25.docx",
"availability": "available",
"size_bytes": "796671",
"mime_type": "application/vnd.openxmlformats-officedocument.wordprocessingml.document",
"sha256": null,
"uploaded_at": "2025-12-09T09:47:54.245Z",
"updated_at": "2026-07-25T07:51:07.862Z"
},
{
"id": null,
"annex_number": 7,
"document_type": null,
"description": "ACTA JUNTA DE ACLARACIONES",
"filename": "Acta JA HD 1.docx",
"availability": "available",
"size_bytes": "583722",
"mime_type": "application/vnd.openxmlformats-officedocument.wordprocessingml.document",
"sha256": null,
"uploaded_at": "2025-12-09T09:47:55.975Z",
"updated_at": "2026-07-25T07:51:07.862Z"
},
{
"id": null,
"annex_number": 8,
"document_type": null,
"description": "ANEXOS ACTA DE JUNTA DE ACLARACIONES",
"filename": "PCM_PJAP_062025.xlsx",
"availability": "available",
"size_bytes": "21617",
"mime_type": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet",
"sha256": null,
"uploaded_at": "2025-12-09T09:47:57.638Z",
"updated_at": "2026-07-25T07:51:07.862Z"
},
{
"id": null,
"annex_number": 9,
"document_type": null,
"description": "ACTA CIERRE JUNTA DE ACLARACIONES",
"filename": "JUNTA CIERRE HD.pdf",
"availability": "available",
"size_bytes": "1498602",
"mime_type": "application/pdf",
"sha256": null,
"uploaded_at": "2025-12-09T09:48:00.907Z",
"updated_at": "2026-07-25T07:51:07.862Z"
},
{
"id": null,
"annex_number": 10,
"document_type": null,
"description": "ACTA DE APERTURA DE PROPOSICIONES",
"filename": "ACTA APERT HD.pdf",
"availability": "available",
"size_bytes": "3068605",
"mime_type": "application/pdf",
"sha256": null,
"uploaded_at": "2025-12-09T09:48:10.046Z",
"updated_at": "2026-07-25T07:51:07.862Z"
},
{
"id": null,
"annex_number": 11,
"document_type": null,
"description": "ACTA DE FALLO",
"filename": "FALLO HELP DESK.pdf",
"availability": "available",
"size_bytes": "7338148",
"mime_type": "application/pdf",
"sha256": null,
"uploaded_at": "2025-12-09T09:48:13.528Z",
"updated_at": "2026-07-25T07:51:07.862Z"
}
],
"alternates": [],
"similar": [
{
"numero_procedimiento": "la-06-b00-006b00001-n-56-2023",
"nombre_procedimiento": "SERVICIO DE ATENCIÓN Y SOPORTE TÉCNICO PARA USUARIOS EN MATERIA DE TECNOLOGÍAS",
"dependencia": "CNBV",
"siglas": "CNBV",
"score": 0.052072041979777994
},
{
"numero_procedimiento": "la-06-b00-006b00001-n-52-2023",
"nombre_procedimiento": "SERVICIO DE ATENCIÓN Y SOPORTE TÉCNICO PARA USUARIOS EN MATERIA DE TECNOLOGÍAS",
"dependencia": "CNBV",
"siglas": "CNBV",
"score": 0.057264089584350586
},
{
"numero_procedimiento": "la-06-b00-006b00001-n-46-2023",
"nombre_procedimiento": "FÁBRICA DE SOFTWARE PARA EL DESARROLO, MANTENIMIENTO Y SOPORTE DE APLICACIONES",
"dependencia": "CNBV",
"siglas": "CNBV",
"score": 0.159592866897583
},
{
"numero_procedimiento": "la-06-c00-006c00001-n-100-2025",
"nombre_procedimiento": "ADMINISTRACIÓN OPERACIÓN DE INFRAESTRUCTURA Y SOPORTE DE USUARIOS",
"dependencia": "CNSF",
"siglas": "CNSF",
"score": 0.16672556102802072
},
{
"numero_procedimiento": "la-10-k8v-010k8v001-n-69-2025",
"nombre_procedimiento": "SERVICIO DE MESA DE SOPORTE TÉCNICO Y ASISTENCIA OPERATIVA (GRP-SAP) 2025",
"dependencia": "INSTITUTO MEXICANO DE LA PROPIEDAD INDUSTRIAL",
"siglas": "IMPI",
"score": 0.17862610625857733
},
{
"numero_procedimiento": "la-06-b00-006b00001-n-44-2026",
"nombre_procedimiento": "SERVICIO DE ADMINISTRACIÓN, SOPORTE, MANTENIMIENTO Y MONITOREO PARA LA INFRAESTR",
"dependencia": "COMISION NACIONAL BANCARIA Y DE VALORES",
"siglas": "CNBV",
"score": 0.18578599776112903
}
]
}