{
"html_url": "https://licitia.com.mx/licitacion/la-21-510-021000999-n-4-2024",
"canonical": "https://licitia.com.mx/licitacion/la-21-510-021000999-n-4-2024",
"id": "bf261cf21f154a83a0620411e9f32333",
"procedure_number": "LA-21-510-021000999-N-4-2024",
"file_number": "E-2024-00008936",
"title": "SERVICIO DEL CENTRO DE CONTACTO E INFRAESTRUCTURA DE VOZ",
"description": {
"short": "No existen bienes alternativos o sustitutos, Único Oferente, Derechos exclusivos (patentes, licencias, derechos de autor u otros derechos exclusivos), o por obras de arte.",
"detailed": "SERVICIO DE MANTENIMIENTO, SOPORTE TÉCNICO, OPERACIÓN DEL CENTRO DE CONTACTO E INFRAESTRUCTURA DE VOZ"
},
"lifecycle": {
"section": "concluido",
"source_status": "ADJUDICADO",
"moved_at": null
},
"buyer": {
"agency": "SECTUR",
"acronym": "SECTUR",
"branch": "21 - TURISMO",
"buying_unit": "DIRECCION GENERAL DE ADMINISTRACION",
"requesting_unit": "unidad requiriente data",
"requesting_group": "DIRECCIÓN GENERAL DE ADMINISTRACIÓN",
"entity": "TESORERÍA DE LA FEDERACIÓN",
"slug": "sectur",
"unit_slug": "direccion-general-de-administracion-021000999"
},
"classification": {
"procedure_type": "LICITACIÓN PÚBLICA",
"contracting_type": "SERVICIOS",
"publication_type": null,
"character": "NACIONAL",
"fiscal_year": 2024,
"law": "LEY DE ADQUISICIONES, ARRENDAMIENTOS Y SERVICIOS DEL SECTOR PÚBLICO",
"legal_basis_id": "1",
"exception_basis": "Art. 41 fr. I",
"internal_control_number": "CONT-019-2024",
"supply_source_number": null
},
"schedule": {
"published_at": "2024-02-02T23:56:05.000Z",
"clarification_meeting_at": "2024-02-14T16:00:00.000Z",
"clarification_questions_deadline_at": "2024-02-13T16:00:00.000Z",
"clarification_responses_deadline_at": null,
"bid_opening_at": "2024-02-21T16:00:00.000Z",
"award_at": "2024-02-27T20:00:00.000Z",
"estimated_contract_at": "2024-03-01T06:00:00.000Z",
"site_visit_at": null,
"estimated_work_start_at": null
},
"estimated_value": {
"minimum": null,
"maximum": null,
"currency": "MXN",
"updated_at": null
},
"lots": [
{
"number": "1",
"name": "PROPUESTA ECONOMICA",
"description": "PARTIDA UNICA",
"requirement_group_id": "119545",
"items": [
{
"number": "1",
"cucop_code": "35301-0001",
"specific_item_code": "35301",
"cucop_description": "SERVICIO DE MANTENIMIENTO, PREVENCION CORRECCION Y CONSERVACION DE EQUIPO INFORMATICO",
"description": "SERVICIO DE MANTENIMIENTO, SOPORTE TÉCNICO, OPERACIÓN DEL CENTRO DE CONTACTO E INFRAESTRUCTURA DE VOZ",
"requested_quantity": "1",
"minimum_quantity": "1",
"maximum_quantity": null,
"unit": "SERVICIO",
"minimum_amount": null,
"maximum_amount": null
}
]
}
],
"awards": [
{
"id": "C-2024-00021636",
"internal_reference": "CONT-019-2024",
"title": "SERVICIO DEL CENTRO DE CONTACTO E INFRAESTRUCTURA DE VOZ",
"status": "PUBLICADO",
"contractor": {
"name": "OCASO INTEGRADORES SA DE CV",
"normalized_name": "OCASO INTEGRADORES",
"rfc_type": null,
"slug": "ocaso-integradores"
},
"contract_period": {
"published_at": "2024-03-07T02:31:24.000Z",
"starts_at": "2024-03-01T06:00:00.000Z",
"ends_at": "2024-12-31T06:00:00.000Z"
},
"value": {
"subtotal": "1061412.2",
"tax": "169825.95",
"total": "1231238.15",
"maximum_subtotal": "0",
"maximum_total": "0",
"currency": "MXN"
},
"open_contract_type": null,
"quantity": null,
"exercised_quantity": null,
"participants": [],
"line_items": [
{
"number": "0",
"cucop_code": "35301-0001",
"description": "SERVICIO DE MANTENIMIENTO, SOPORTE TÉCNICO, OPERACIÓN DEL CENTRO DE CONTACTO E INFRAESTRUCTURA DE VOZ",
"unit": "SERVICIO",
"requested_quantity": "1",
"awarded_quantity": null,
"unit_price": "1061412.2",
"subtotal": "1061412.2",
"tax": "169825.95",
"other_taxes": null,
"total": "1231238.15"
}
]
},
{
"id": "C-2024-00072907",
"internal_reference": "CONT-051-2024",
"title": "SERVICIO DEL CENTRO DE CONTACTO E INFRAESTRUCTURA DE VOZ",
"status": "PUBLICADO",
"contractor": {
"name": "ADVANCED SOLUCIONES DE TELECOMUNICACION SA DE CV",
"normalized_name": "ADVANCED SOLUCIONES DE TELECOMUNICACION",
"rfc_type": null,
"slug": "advanced-soluciones-de-telecomunicacion"
},
"contract_period": {
"published_at": "2024-05-31T17:48:23.000Z",
"starts_at": "2024-05-31T06:00:00.000Z",
"ends_at": "2024-12-31T06:00:00.000Z"
},
"value": {
"subtotal": "1099219.66",
"tax": "175875.15",
"total": "1275094.81",
"maximum_subtotal": "0",
"maximum_total": "0",
"currency": "MXN"
},
"open_contract_type": null,
"quantity": null,
"exercised_quantity": null,
"participants": [],
"line_items": [
{
"number": "0",
"cucop_code": "35301-0001",
"description": "SERVICIO DE MANTENIMIENTO, SOPORTE TÉCNICO, OPERACIÓN DEL CENTRO DE CONTACTO E INFRAESTRUCTURA DE VOZ",
"unit": "SERVICIO",
"requested_quantity": "1",
"awarded_quantity": null,
"unit_price": "1099219.66",
"subtotal": "1099219.66",
"tax": "175875.15",
"other_taxes": null,
"total": "1275094.81"
}
]
}
],
"documents": [
{
"id": null,
"annex_number": 1,
"document_type": null,
"description": "CONVOCATORIA",
"filename": "Convocatoria Centro de Contacto-Infr. Voz_N-4.pdf",
"availability": "available",
"size_bytes": "2336481",
"mime_type": "application/pdf",
"sha256": null,
"uploaded_at": "2025-12-13T04:29:38.585Z",
"updated_at": "2025-12-13T04:29:38.586Z"
},
{
"id": null,
"annex_number": 2,
"document_type": null,
"description": "ANEXO TÉCNICO",
"filename": "ANEXO TÿCNICO.pdf",
"availability": "available",
"size_bytes": "3192275",
"mime_type": "application/pdf",
"sha256": null,
"uploaded_at": "2025-12-13T04:29:41.876Z",
"updated_at": "2025-12-13T04:29:41.878Z"
},
{
"id": null,
"annex_number": 3,
"document_type": null,
"description": "MODELO DE CONTRATO",
"filename": "Modelo de contrato..pdf",
"availability": "available",
"size_bytes": "667919",
"mime_type": "application/pdf",
"sha256": null,
"uploaded_at": "2025-12-13T04:29:43.337Z",
"updated_at": "2025-12-13T04:29:43.338Z"
},
{
"id": null,
"annex_number": 4,
"document_type": null,
"description": "CONVOCATORIA EDITABLE",
"filename": "Convocatoria Centro de Contacto-Infr. Voz_N-4.docx",
"availability": "available",
"size_bytes": "1948743",
"mime_type": "application/vnd.openxmlformats-officedocument.wordprocessingml.document",
"sha256": null,
"uploaded_at": "2025-12-13T04:29:46.014Z",
"updated_at": "2025-12-13T04:29:46.016Z"
},
{
"id": null,
"annex_number": 6,
"document_type": null,
"description": "ACTA JUNTA DE ACLARACIONES",
"filename": "ACTA JUNTA DE ACLARACIONES (APERTURA).pdf",
"availability": "available",
"size_bytes": "359104",
"mime_type": "application/pdf",
"sha256": "9c50d0d3619420c8d044f6b280286690b4a6890ea6acd2b996153edf83606aaf",
"uploaded_at": "2025-12-13T04:29:50.486Z",
"updated_at": "2026-08-06T02:51:52.697Z"
},
{
"id": null,
"annex_number": 7,
"document_type": null,
"description": "ANEXOS ACTA DE JUNTA DE ACLARACIONES",
"filename": "ACTA JUNTA DE ACLARACIONES (APERTURA).pdf",
"availability": "available",
"size_bytes": "359104",
"mime_type": "application/pdf",
"sha256": "9c50d0d3619420c8d044f6b280286690b4a6890ea6acd2b996153edf83606aaf",
"uploaded_at": "2025-12-13T04:29:52.116Z",
"updated_at": "2026-08-06T02:51:52.697Z"
},
{
"id": null,
"annex_number": 8,
"document_type": null,
"description": "ACTA CIERRE JUNTA DE ACLARACIONES",
"filename": "ACTA DE JUNTA DE ACLARACIONES.pdf",
"availability": "available",
"size_bytes": "1703347",
"mime_type": "application/pdf",
"sha256": null,
"uploaded_at": "2025-12-13T04:29:55.619Z",
"updated_at": "2025-12-13T04:29:55.620Z"
},
{
"id": null,
"annex_number": 9,
"document_type": null,
"description": "ACTA DE APERTURA DE PROPOSICIONES",
"filename": "Acta de presentación y apertura de proposiciones N-4.pdf",
"availability": "available",
"size_bytes": "2746574",
"mime_type": "application/pdf",
"sha256": null,
"uploaded_at": "2025-12-13T04:30:05.658Z",
"updated_at": "2025-12-13T04:30:05.659Z"
},
{
"id": null,
"annex_number": 10,
"document_type": null,
"description": "ACTA DE FALLO",
"filename": "Acta de fallo N-4.pdf",
"availability": "available",
"size_bytes": "4201121",
"mime_type": "application/pdf",
"sha256": null,
"uploaded_at": "2025-12-13T04:30:10.130Z",
"updated_at": "2025-12-13T04:30:10.131Z"
},
{
"id": null,
"annex_number": 11,
"document_type": null,
"description": "FALLO AL LICITANTE SEGUNDO LUGAR",
"filename": "FALLO AL LICITANTE 2DO LUGAR.pdf",
"availability": "available",
"size_bytes": "4269305",
"mime_type": "application/pdf",
"sha256": null,
"uploaded_at": "2025-12-13T04:30:19.970Z",
"updated_at": "2025-12-13T04:30:19.971Z"
},
{
"id": null,
"annex_number": 12,
"document_type": null,
"description": "JUSTIFICACION AL LICITANTE 2DO LUGAR",
"filename": "JUSTIFICACION AL LICITANTE 2DO LUGAR.pdf",
"availability": "available",
"size_bytes": "2367801",
"mime_type": "application/pdf",
"sha256": null,
"uploaded_at": "2025-12-13T04:30:22.633Z",
"updated_at": "2025-12-13T04:30:22.634Z"
}
],
"alternates": [],
"similar": [
{
"numero_procedimiento": "la-21-510-021000999-n-7-2023",
"nombre_procedimiento": "MANTENIMIENTO, SOPORTE TÉCNICO DEL CENTRO DE CONTACTO E INFRAESTRUCTURA DE VOZ",
"dependencia": "SECRETARIA DE TURISMO",
"siglas": "SECTUR",
"score": 0.03572285175322798
},
{
"numero_procedimiento": "la-21-510-021000999-n-76-2023",
"nombre_procedimiento": "MANTENIMIENTO A LA INFRAESTRUCTURA DE SUMINISTRO Y REGULACIÓN DE ENERGÍA",
"dependencia": "SECRETARIA DE TURISMO",
"siglas": "SECTUR",
"score": 0.12319403476590296
},
{
"numero_procedimiento": "la-21-510-021000999-n-19-2025",
"nombre_procedimiento": "SERVICIO DE MANTENIMIENTO A EQUIPOS DE SUMINISTRO Y REGULACIÓN DE ENERGÍA",
"dependencia": "SECTUR",
"siglas": "SECTUR",
"score": 0.12937384843825672
},
{
"numero_procedimiento": "la-10-lat-010lat001-n-4-2024",
"nombre_procedimiento": "SERVICIO MANTENIMIENTO Y SOPORTE A LA PLATAFORMA E INFRAESTRUCTURA TELCON.",
"dependencia": "PROFECO",
"siglas": "PROFECO",
"score": 0.12973849145220107
},
{
"numero_procedimiento": "la-09-j0u-009j0u001-n-84-2023",
"nombre_procedimiento": "CONTRATACIÓN DE LOS SERVICIOS DE MANTENIMIENTO A LA INFRAESTRUCTURA DEL CENTRO D",
"dependencia": "CAPUFE",
"siglas": "CAPUFE",
"score": 0.14022880792617187
},
{
"numero_procedimiento": "la-27-514-027000002-n-229-2024",
"nombre_procedimiento": "SERVICIO DE SOPORTE TÉCNICO Y MANTENIMIENTO A LA INFRAESTRUCTURA",
"dependencia": "SABG",
"siglas": "SABG",
"score": 0.1405449933300903
}
]
}